Educating consumers on effective selection and use of health insurance and health care to improve health and well-being.
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Contact: Stephanie Severs
The Surprising Lack Of Data About Literacy

Educators' Understanding Is Nuanced And Information-Deprived

by Scott Gordon for Wisconsin Public Radio 03/09/2016


“Professionals working in the fast-growing field of health literacy, like Stephanie Severs of the nonprofit Covering Wisconsin, are trying to deepen the health care industry’s understanding of how literacy skills play out when people are making decisions about health insurance…“

Hundreds of thousands of people are new owners of health insurance. Some are new members of plans through the Health Insurance Marketplace, others have enrolled in Medicaid coverage (BadgerCare Plus in WI). Though, simply having health insurance isn’t enough.


Even those who have had longstanding coverage often lack understanding and skills in navigating their insurance and health care.


The next step is understanding how to use coverage and make sound choices in selecting and using health care services.


Covering Wisconsin (CWI) is working to help people improve their health through knowledge and resources about health insurance and health care. Our organization are testing tools and techniques to equip Wisconsinites for their roles as active and engaged partners in their health and health care.


CWI works with partner organizations, along with consumer participants, to:


1) develop and test materials

2) provide educational workshops

3) evaluate learning and change


Organizations include health care providers, community agencies, insurance carriers, enrollment assisters, and others who interact with consumers concerning their health care.


Madison Health
Insurance Help
(608) 261-1455
Milwaukee Health 
Insurance Help
(608) 262-2618
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Covering Wisconsin does not discriminate on the basis of age, race/ethnicity, religion, physical appearance, gender, disability, marital status, sexual orientation, national origin, cultural differences, arrest or conviction record, military participation, or political beliefs.