for those who want the best information on assisting consumers signing up for health insurance

Thank you for attending the 5th annual Wisconsin Enrollment Conference 
October 2nd & 3rd, 2018 -- Heidel House Resort

Green Lake, Wisconsin

 

Agenda

See the agenda for a full list of events for each of the days.

Presentations

View and download presentations from the conference

Speakers

See who spoke at this years conference.

Sponsor & Exhibitor Info

Find out who sponsored this years event and who was exhibiting.

 

Agenda and Presentations

conference website agenda 10.15.18_Page_
conference website agenda 10.15.18_Page_

Presentations

 

Pre-Licensing: Medicaid

Autumn Arnold

Wisconsin Department 

Outreach and Enrollment at Wisconsin Community Health Centers

Lisa Olson

Wisconsin Primary Health Care Association 

Affordable Care Act & Medicaid Reform in Wisconsin: Enrollment and Coverage Trends, Plans and Premiums.

Donna Friedsam

Covering Wisconsin 

Get Covered Connector Tool Overview

Erin Hemlin

Young Invincibles 

Outreach and Enrollment Strategies in OE6

Erin Hemlin

Young Invincibles 

Helping Consumers Navigate Coverage Changes

Adam VanSpankeren

Covering Wisconsin

 

Market Overview

Jennifer Stegall

Executive Senior Policy Advisor

Office of the Commissioner of Insurance 

Wrap-Around Health Insurance Options:

VA and Indian Health Services

Kim Mueller

Covering Wisconsin

Nicholas Duke

Covering Wisconsin

 

What's in Your Enrollment Assister Toolbox?

Julia Garvey

Partnership Community Health Center

Katie Marquartdt

JMS Brokerage

Wylita Weise

Lake Superior Community Health Center

 

Marketplace Appeals

Kathleen Duschene

Covering Wisconsin

 

Marketplace Applications - The IM perspective

Kara Ponti

Economic Support Supervisor

Dane County Human Services 

Navigator Pre-Licensing: Wisconsin Insurance Law

Julie Walsh

Office of the Commissioner of Insurance

 

Qualified Health Plan Executive Panel

Erin Long

Security Health Plan

 

Quartz in the Marketplace

Angela McKeighan

Quartz Manager

Regional Expansion & Marketplace Products

 

Wisconsin Enrollment Conference QHP Executive Panel

Mitchell Soetenga

SSM Health Dean Medical Group

 

Assisting Displaced Workers in Finding Health Coverage

Denise Ewing Decker

Covering Wisconsin

Gesina Mentink

Wisconsin Department of Workforce Development

 

Wisconsin's Rapid Response Program

Gesina Mentink

Wisconsin Department of Workforce Development

 

Assisting Persons with Limited English Proficiency (LEP): Working with, Not Against, Challenges Associated with Language-Based Communication Barriers

Dominic J. Ledesma Perzichilli

Language Access Consulting+Solutions, LLC

Stephanie Severs

Covering Wisconsin

 

Options for People who are Uninsured, Underinsured, or Transferring Between Care

Tina Chang

Progressive Community Health Centers

 

Aurora Health Care Assistance for Uninsured & Insured Patients

Cheryl Miller

Director of Financial Clearance

 

Uninsured and in Need of Medical Care

Beth Thorson

Bread of Healing Free Clinic and The Free Charitable Clinic Collaboration

 

Post Incarceration Health Insurance Strategies

Lars Brown

Wisconsin Department of Corrections

 

Mollie Gill

Beloit Area Community Health Center

 

Ana Montoya

Beloit Area Community Health Center 

Trauma Informed Principles and Practice Around Enrollment

Dimitri Topitzes

UW-Milwaukee

 

Trauma Informed: Coverage to Care

Trish Sarvela

Development Director

Partnership Community Health Center

 

Helping Wisconsin Residents Connect to Enrollment Assisters

Adam VanSpankeren

Covering Wisconsin

 

 

Speakers

Autumn Arnold

Program and Policy Analyst

Wisconsin Department of Health Services

 

Autumn Arnold serves as Program and Policy Analyst for the Wisconsin Department of Health Services. She has served in this role for more than five years and has extensive experience in public service through her previous roles with the Wisconsin Department of Health and Family Services as a Project Policy and Evaluation Analyst; as well as Director of Food Stamp Policy Advocacy for California Food Policy Advocates. Autumn attained her Bachelors in English and Women’s Studies from Duke University based in Durham, NC.

Lars Brown

Reentry Disabilities Treatment Director

Wisconsin Department of Corrections

 

Lars Brown is the Reentry Disabilities Treatment Director for the Wisconsin Department of Corrections (WIDOC).  He works in the Reentry Unit located in the WIDOC Secretary’s Office.  Lars oversees two programs for the Reentry Unit.  The Opening Avenues to Reentry Success (OARS) Program is a joint DOC/Wisconsin Department of Health Services (WIDHS) program that identifies inmates with serious mental illness prior to release from prison and offers case management, psychiatric services, housing, and a range of individualized services based on participant needs for up to two years in the community. 

Lars Brown also manages WIDOC’s Disabled Offender Economic Security (DOES) Project, a contract awarded to Legal Action of Wisconsin for the last 8 years.  The DOES Project provides civil legal services to mentally ill and disabled individuals prior to release from prison, and focuses primarily on public benefits application assistance.  Lars also acts as the DOC liaison to the Area Social Security Administration and works closely with DOC’s sister state agency, WIDHS, to administer the OARS Program.  Lars has also managed the effort in WIDOC to provide Medicaid application assistance to inmates prior to their release from prison. 

Before his work in the Reentry Unit, Lars worked in management positions at the Wisconsin Resource Center, a prison providing psychiatric treatment for WIDOC inmates and managed by WIDHS. 

Todd Catlin

Co-Owner

Transition Health Benefits

 

Todd specialized in under 65 individual health insurance, short-term insurance, international travel policies, Medicare supplements, Medicare Advantage plans, prescription drug plans (PDP), and small group health insurance both fully-insured and small group self-funded.
 

Todd has been the owner of Transition Health Benefits since 1999, and has been in the insurance industry for more than 25 years. His experience includes working with Employers Health Insurance (now Humana) in Los Angeles, California and also for American Medical Security (part of United Healthcare) in Davenport, Iowa and Milwaukee, Wisconsin.
 

He is a Member of the National Association of Health Underwriters (NAHU), Wisconsin Association of Health Underwriters (WAHU - currently State Legislative Chair), and former board member of Wisconsin's Health Insurance Risk Sharing Plan (HIRSP). He attended Miami of Ohio University and received a double management major and a minor in marketing. 

Dave Chandrasekaran

Health Care Consultant

Dave was most recently a Senior Policy Analyst at the Center on Budget and Policy Priorities, where he provided technical assistance on ACA implementation to public and private sector entities, including State-based Marketplaces, Departments of Insurance, consumer health advocacy organizations, navigator/assister entities and community health centers all over the country.  He has provided training on high level Exchange policy and plan selection topics in over 30 states and the District of Columbia.  He has previously served in various capacities in the Government of the District of Columbia, the District of Columbia Primary Care Association, and Health Care For All in Massachusetts.  Dave is also a member of the Board of Directors of Mary's Center, a Federally Qualified Health Center in Washington, DC, and has been a volunteer Certified Application Counselor (CAC) in the state of Virginia since the 2013 Open Enrollment Period.

Tina Chang

Front Desk Support Manager

Progressive Community Health Centers

Tina Chang is a Front Desk Support Manager for Progressive Community Health Centers in Milwaukee. She oversees all Front Desk Staff, Call Center Operators and Financial Counselors. She has been with Progressive Community Health Centers for 12 years and is a Certified Application Counselor.  She has been providing enrollment assistance in the Federal Marketplace since OE1 when Health and Human Services Secretary Kathleen Sebelius traveled to their clinic to highlight the multiple ways Wisconsinites can learn about the Health Insurance Marketplace and enroll for coverage under the Affordable Care Act.  Her team of Financial Counselors collaborates with Community Partners for assistance in enrollment and outreach activities. They provide face to face benefits screening, follow-up advocacy and application assistance for Medicaid, BadgerCare, FoodShare, FPOS, Childcare and the Federal Marketplace. 

Anthony Dargiewicz

Chief of Patient Services
Covering Wisconsin

Dave was most recently a Senior Policy Analyst at the Center on Budget and Policy Priorities, where he provided technical assistance on ACA implementation to public and private sector entities, including State-based Marketplaces, Departments of Insurance, consumer health advocacy organizations, navigator/assister entities and community health centers all over the country.  He has provided training on high level Exchange policy and plan selection topics in over 30 states and the District of Columbia.  He has previously served in various capacities in the Government of the District of Columbia, the District of Columbia Primary Care Association, and Health Care For All in Massachusetts.  Dave is also a member of the Board of Directors of Mary's Center, a Federally Qualified Health Center in Washington, DC, and has been a volunteer Certified Application Counselor (CAC) in the state of Virginia since the 2013 Open Enrollment Period.

Lisa Ellinger

VP Public Policy

Wisconsin Hospital Association, Inc

 

Ellinger joins WHA from the Wisconsin Department of Employee Trust Funds (DETF) where she has served as director of the Office of Strategic Health Policy since 2011, responsible for policy development and implementation of the health, life, disability, and long-term care insurance programs for state and local government employees across the state of Wisconsin. Prior to joining DETF in 2008, Ellinger served as the assistant director of the Wisconsin Health Project and worked as a policy advisor for the Milwaukee-based New Hope Project. Ellinger also served on Governor Jim Doyle’s staff as the Health and Human Services Policy Advisor and worked in the state Legislature as a legislative research assistant in both the state Senate and state Assembly. Ellinger has a B.S. in journalism and political science from UW-Madison and a master’s degree from the UW-Madison LaFollette School of Public Affairs. 

Denise Ewing Decker

Navigator
Covering Wisconsin
 

Denise joined CWI in November of 2015. She has over 20 years community activism through her volunteer efforts in Washington and Milwaukee County. In 1996 Denise and her husband Mark were awarded “Volunteer of the Year” for their creation of “Coats 4 Families”. 2015-2016 makes her third Open Enrollment! She also provided outreach and enrollment assistance in Racine at a FQHC. She graduated from Marquette University with a Bachelor Degree in Social Work.

Nik Duke

Lead Navigator

Covering Wisconsin

Nicholas Duke has been a Licensed Navigator since the first open enrollment of the Affordable Care Act. He has experience in program management, Outreach, and training. He is excited to join the Covering Wisconsin team as the Southeast Regional lead. Nicholas received his undergraduate degree from Marquette University in Writing Intensive English and Criminology and law studies, and his M.B.A. from Concordia University. 

Kathleen Duschene

Navigator

Covering Wisconsin

Kathie was born and raised in the Chicago Area where she spent many years working at very large Pharmaceutical company. She obtained her college education in the beautiful Upper Peninsula of Michigan and worked as a home visitor in very rural places, sometimes traveling 2 hours to see one client. She moved to Colorado to take a position as the director of a program working with parents of children birth to 3, where she managed and trained over 60 volunteers who provided home visits to new parents in the Boulder area, which included very rural mountain areas. She then directed a program at a large residential facility training and placing thousands of corporate volunteers. Finally to rural places north of Brainerd, Minnesota to spend time with the Restorative Justice Program as a facilitator. Prior to her becoming a Navigator for Rock and Walworth counties, Kathie lead a research program in 9 rural Wisconsin counties where volunteers visited Alzheimer’s clients in their homes introducing a brain stimulation program to patients and their caregivers. Kathie loves her work as a Navigator and being able to go where consumers need her. “The Racine Kenosha Community Action Agency and Covering Wisconsin have been extremely supportive. It’s my dream job!  What I love the most is my one-on-one time with consumers and the many surprised faces when they thought one thing and learned another!”

Allison Espeseth

Managing Director

Covering Wisconsin

Allison oversees programming, development, staffing, and impact of Covering Wisconsin.  Allison has worked with CWI since 2004 and is additionally involved designing and conducting evaluations.  She earned her Bachelor of Science degree in Sociology and Anthropology from Oberlin College and her Master’s of Science degree in Consumer Behavior and Family Economics from University of Wisconsin-Madison.

Donna Friedsam

Executive Sponsor

Covering Wisconsin

Donna serves as Policy and Research Advisor, as well as Principal Investigator for Covering Wisconsin, in addition to her primary role as the Health Policy Programs Director at the UW Population Health Institute.

Shelly Fox

DBS Program Attorney

Disability Rights Wisconsin

Shelly Fox is a DBS Program Attorney for Disability Rights Wisconsin, where she provides training and technical assistance to Disability Benefit Specialists (DBSs) on issues related to Social Security Disability Benefits (SSDI), Supplemental Security Income (SSI), Medicaid, Medicare, BadgerCare+ and other benefit programs. Prior to her work as a DBS Program Attorney, Shelly worked for approximately fifteen years as a specialist in abuse, neglect and exploitation of vulnerable individuals, including elder adults, children and people with disabilities, in addition to working with survivors of domestic violence.

Shelly joined Disability Rights Wisconsin in January 2016, having previously served as the Criminal Justice System Coordinator for the National Clearinghouse on Abuse in Later Life, a project of End Domestic Abuse Wisconsin. Prior to her work with End Abuse Wisconsin, Shelly served as a Special Projects Manager for the Wisconsin Supreme Court and as a grants administrator for the former State of Wisconsin Office of Justice Assistance (now integrated with the WI Department of Justice). Shelly graduated from the University of Michigan Law school in 2000 and is licensed to practice in Wisconsin and Michigan.

Julia Garvey

Regional Enrollment Network Coordinator

Partnership Community Health Education Center

Julia Garvey is a Regional Enrollment Network Coordinator in Northeast Wisconsin and Healthcare Navigator at the Partnership Community Health Education Center in Appleton, Wisconsin. Partnership CHC is known in East Central Wisconsin as the “little house that roars” contributing to the second highest enrollment numbers in the state for Open Enrollment 3. When Julia started at Partnership, she was a Certified Application Counselor, and has since become a Navigator to five counties. Julia mobilizes the community around enrollment by bringing together assisters, health insurance agents, county economic support, community health systems, local HealthWatch members and community partners to network, educate and impact policy change.

Mollie Gill

Clinic Social Worker

Beloit Area Community Health Center

Mollie Gill is the Clinic Social Worker and is often the first person patients see in times of crisis. Mollie has been a Social Worker for 15 ½ years at the Beloit Area Community Health Center. After being there for a little over four years, Mollie received the position of Manager of the Interpreters. With that dual role, Mollie has learned a lot about the community’s needs and how to better serve the patients. Mollie has managed the process for the clinic for the enrollment of patients into the Wisconsin Well Woman Program, Family Planning Only Services, and the Susan G. Komen Wisconsin Breast Cancer Assistance Fund. The people we serve at what drives her to come to work everyday and be the advocate for those that need one. In her spare time, she enjoys spending time with her family and playing with her dog. Mollie enjoys traveling, with her most recent trip being Ireland.

Lourdes Godinez

Navigator

Centro Hispano

Caroline Gomez-Tom

Navigator Program Manager

Covering Wisconsin

Caroline Gomez-Tom currently manages the Wisconsin Navigator Collaborative for Covering Wisconsin (CWI), the federally-designated Navigator entity. Caroline also manages the Milwaukee Enrollment Network (MKEN), a multi-stakeholder collaboration co-convened by CWI and the Milwaukee Health Care Partnership (MHCP) to improve consumer outreach and education, strengthen enrollment support resources, and assist Milwaukee County residents in securing adequate and affordable public or private health insurance. Caroline earned her Master’s degree in Social Work from the University of Wisconsin in Madison in 2011 with an emphasis in Social Policy. In 2016, she was honored as one of the “40 Under 40 Leaders in Minority Health” by the National Minority Quality Forum.

Colleen Harryman

Navigator

Covering Wisconsin

After a decade of parenting children, cats, dogs, and the occasional amphibian, Colleen returned to the world of work at the Wisconsin Historical Society Press.  After four years surrounded by books, she began searching for a way in which to help others more directly. Colleen is thrilled to be a navigator with Covering Wisconsin. Colleen grew up in New York and received her bachelor's degree in English from the University of Wisconsin-Madison.  She lives with her husband, daughter, and three naughty but well-intentioned dogs..

Erin Hemlin

Director of Training and Consumer Education

Young Invincibles

Erin Hemlin, Director of Training and Consumer Education, grew up in Sugar Land, Texas just outside of Houston. She has a B.A. in Political Science from St. Edward’s University (‘08), and a M.A. in Political Science with a focus in American Politics and Government from George Mason University (’12).


Previously, Erin interned for the Congressional Research Service where she contributed to CRS reports in government operations, such as reports on the demographics of Members of Congress, rules and authorities of committees, committee expenditures, and other areas of congressional administration. She later worked as a legislative research fellow for The Sheridan Group, a DC-based advocacy and government relations firm dedicated to social change. At The Sheridan Group, Erin focused on federal education policy, technology-based economic development, poverty, and other domestic social issues.

In her position as National Training Director, Erin manages the training and consumer education campaigns for YI. She has managed YI’s Healthy Young America campaign for the past four years, providing hundreds of trainings on how the Affordable Care Act impacts young adults. She also contributes research, analytical, and writing skills to the policy team on public policy questions affecting young adults.

Cathy Mahaffey

CEO

Common Ground Healthcare Cooperative

Cathy Mahaffey is the CEO of Common Ground Healthcare Cooperative. She has an extensive health insurance background and a passion for the cooperative business model where members govern the business, and profits are not the driving force directing the decisions being made. Prior to joining Common Ground Healthcare Cooperative, Cathy was the Executive Director of Farmers’ Health Cooperative, a health insurance purchasing cooperative for farmers and agribusinesses in Wisconsin while she also ran her own benefits consulting business. Cathy also worked with The Alliance, a nonprofit employer-owned and directed cooperative, where she led the effort to establish a small employer purchasing cooperative offered by 27 chambers of commerce.

Katie Marquartdt

Health Insurance Advisor

JMS Brokerage

Gesina Mentink

Program Administration Section Manager

Department of Workforce Development

Gesina Mentink has been immersed in the oversight and administration of multiple federally-funded workforce development programs, including the State's Rapid Response Program, for 9+ years.  She is passionate about continuous improvement, simplifying processes, forging successful partnerships and ensuring that workforce development professionals in the public workforce system have the tools and other resources they need to effectively help job seekers and employers. Gesina is part of the management team at the Department of Workforce Development.

Cheryl Miller

Director of Financial Clearance

Aurora Health Care

Cheryl Miller is the Director of Financial Clearance at Aurora Health Care since 2011.

This role is directs the activities of the teams responsible for identifying and capturing payer sources for medical services provided by Aurora, assisting patients to understand and manage their financial responsibility and indebtedness to Aurora Health Care.

With over 30 years of Revenue Cycle leadership experience in the health care setting, Cheryl considers this role as a calling and dream job. “I LOVE it that we Educate, Engage, Empower patients to be good consumers in their health care journey”